WHY IS SKYPE NOT WORKING IN OUTLOOK HOW TO

Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. We recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business. Side-by-side installation of Skype for Business and Lync is not supported on Mac. However, Skype for Business on Mac users can communicate with Skype users if they know the Skype user's Microsoft account. Skype for Business on Mac users can't search the Skype directory, although you've enabled this functionality for your organization. Recommend that you reinstall Skype for Business on Mac. If you have Lync for Mac 2011 installed on the same Mac device, Lync for Mac might have changed the configuration.

WHY IS SKYPE NOT WORKING IN OUTLOOK HOW TO

See How to Perform a Clean Uninstall of Lync for Mac 2011 for more information.Įnsure Skype for Business is running and signed in.Ĭan’t see users’ Skype for Business presence in Outlook 2016 for Mac Troubleshooting Outlook integration in case Contacts don’t show presence, online meetings fail to schedule, or there is no dial-in information in meeting invitation:Įnsure the user account is the same in Outlook and Skype for Business. Same user account needs to be signed into Outlook and Skype for Business. Mac Outlook version 15.28 or later is required. Requirements for Skype for Business and Outlook integration on Mac: You can also find more information at FAQ - Skype for Business on Mac. You can download these updates at Updates for Skype for Business Server 2015 and Updates for Lync Server 2013.

After updating to builds 9317.272 or 8309.973 or later, Mobility enablement will no longer be required. Without Skype for Business Server 2015 CU4 (build 9319.272 or later) or Lync Server 2013 CU8 HF1 (build 8309.973 or later), Skype for Business on Mac requires Mobility enablement on the server side. IM notification for emergency calls not sent to a distribution list Large PowerPoint files cannot be shared in a meeting Updated: ApLatest issues added or updatedĬontact card information for the signed-in user is out of date

Why is skype not working in outlook